Privacy Policy of Operators Boat Rental Console

Welcome to the Operators Boat Rental Console privacy policy. This policy will help you understand what data we collect, why we collect it, and what your rights are regarding it.

Last updated: November 17, 2025

Summary

Data Controller
Types of Data collected
Methods and place of processing of collected Data
Purposes of the processing of collected Data
Details on the processing of Personal Data
Information on how to disable interest-based advertising
Cookie Policy
Additional information for Users in the European Union
Additional information for Users in Switzerland
Additional information for Users in Brazil
Additional information for Users in the United States
Additional information about processing
Definitions and legal references

Data Controller

Controller: Lake Como App administrated by cod.dest KRRH6B9

Brand Name: Operators Boat Rental Console

Registered Address:
Via Gorizia 2, 22070 Luisago, CO, IT

VAT / Tax ID: IT04037730134

General Contact: [email protected]

Privacy Contact: [email protected]

Website: https://www.lakecomoapp.com

Platform: https://boat.lakecomoapp.com

Data Protection Officer (DPO): No

EU Representative: Not applicable (Controller established in EU)

Jurisdiction: EU

Types of Data We Collect

Among the Personal Data collected by this Application, either autonomously or through third parties, there are:

Tracking tools
Usage Data
number of Users
session statistics
time zone
mouse movements
clicks
page scroll interactions
question responses
keypress events
motion sensor events
scroll position
touch events

Full details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or via specific information texts displayed before data collection.

Personal Data may be freely provided by the User or, in the case of Usage Data, collected automatically during the use of this Application.

Unless otherwise specified, all Data requested by this Application are mandatory. If the User refuses to provide them, this Application may be unable to provide the Service.

Users who are uncertain about which Data are mandatory are encouraged to contact the Owner.

The use of Cookies—or other tracking tools—by this Application or by third-party services used by this Application serves the purpose of providing the Service requested by the User, as well as for the additional purposes described in this document and in the Cookie Policy.

The User assumes responsibility for Personal Data of third parties obtained, published, or shared through this Application.

Methods and Place of Processing of Collected Data

Processing Methods

The Owner adopts appropriate security measures to prevent unauthorized access, disclosure, modification, or destruction of Personal Data.

Processing is carried out using computer and/or telematic tools, with organizational methods strictly related to the purposes indicated.

Place of Processing

Data are processed at the Owner’s operating offices and in any other place where the parties involved in the processing are located.

The User’s Personal Data may be transferred to a country different from the one in which the User is located. Users may refer to the dedicated sections of this document for more details.

Retention Period

Unless otherwise specified, Personal Data are processed and stored for the time required to fulfill the purpose for which they were collected.

Purposes of the Processing of Collected Data

User Data are collected for the Owner to provide the Service and for:

Advertising
Heat mapping and session recording
Registration and authentication
Traffic optimization and distribution
Displaying content from external platforms
Statistics
Protection from spam and bot attacks

Details on the Processing of Personal Data

Heat Mapping and Session Recording

Used to identify areas of the Application with high interaction, track User behavior, and analyze traffic.

Hotjar Heat Maps and Recordings
Company: Hotjar Ltd. — Malta
Personal Data processed: Usage Data +

Traffic Optimization and Distribution

Cloudflare
Company: Cloudflare, Inc. — USA
Personal Data processed: Tracking Tools +

Protection from Spam and Bots

Google reCAPTCHA
Company: Google LLC — USA
Personal Data processed: clicks +

Advertising

Advertising and remarketing tools may use Tracking Tools to measure campaign performance, support personalized advertising, and manage remarketing audiences. These tools are activated only after the User has provided consent through the cookie banner.

Meta Ads / Meta Pixel
Company: Meta Platforms Ireland Limited / Meta Platforms, Inc. — Ireland / USA
Personal Data processed: Usage Data, Tracking Tools, browsing events +

Registration and Authentication

Google OAuth
Company: Google LLC — USA
Personal Data processed: Usage Data +

Statistics

Google Analytics 4
Company: Google LLC — USA
Personal Data processed: Usage Data + Statistics tools help the Controller monitor traffic and analyze User behavior. Where these tools are not strictly necessary, they are activated only after the User has provided consent.

PostHog
Company: PostHog, Inc. — USA / European Union
Personal Data processed: Usage Data, Tracking Tools, browsing events +

Hotjar / Contentsquare
Company: Hotjar Ltd. / Contentsquare — Malta / France / USA
Personal Data processed: Usage Data, clicks, interaction events +

Displaying Content From External Platforms

Font Awesome
Company: Fonticons, Inc. — USA
Personal Data processed: Usage Data +

Google Fonts
Company: Google LLC — USA
Personal Data processed: Usage Data +

Mapbox
Company: Mapbox, Inc. — USA / European Union
Personal Data processed: Usage Data, IP address, technical device data, location data where enabled by the User +

Trustpilot Widget
Company: Trustpilot A/S — Denmark / European Union
Personal Data processed: Usage Data, Tracking Tools +

Tomorrow.io Weather Widget
Company: Tomorrow Companies Inc. — USA
Personal Data processed: Usage Data, Tracking Tools +

Payments

Payment services enable this Application to process transactions through third-party providers. The data used for payment purposes are transmitted directly to the selected payment service provider without being processed by this Application, except for what is strictly necessary to execute the transaction.

Stripe

Communications via WhatsApp

This type of service allows this Application to send notifications, booking confirmations, and support messages via WhatsApp.

WhatsApp Business API (Meta Platforms / Vonage)

Email Delivery and Notifications

Email delivery services are used to send transactional emails, booking confirmations, password recovery messages, and system notifications.

ZeptoMail (Zoho Corporation)

Hosting and Infrastructure

These services host the data and enable the technical functioning of the Application.

DigitalOcean

File Storage and Backup

Amazon S3

Information on Disabling Interest-Based Advertising

Users may refer to the Cookie Policy for details on opting out of interest-based ads.

Cookie Policy

This Application uses tracking tools. Users can view the Cookie Policy for full information.

Additional Information for Users in the European Union

Legal Basis for Processing

The Owner may process Personal Data if one of the following conditions applies:

User consent
Execution of a contract or pre-contractual measures
Legal obligation
Public interest
Legitimate interest of the Owner or third parties

Retention Details

Personal Data collected for contract-related purposes are retained until the contract is fulfilled.

Personal Data collected for the Owner’s legitimate interest are retained until such interest is satisfied.

Users may request clarification at any time.

GDPR User Rights

Users have the right to:

Withdraw consent
Object to processing
Access their Data
Request rectification
Request restriction of processing
Request deletion
Receive their Data (portability)
File a complaint with a Data Protection Authority

Right to Object

Users may object to processing based on public interest or legitimate interest.
Users may object at any time to direct marketing processing.

Exercising Rights

Requests may be addressed to the Owner using the contact details in this document.

Additional Information for Users in Switzerland

Users in Switzerland may exercise rights including:

Access to Personal Data
Objection to processing
Data portability
Correction of inaccurate Personal Data

Additional Information for Users in Brazil

Includes LGPD rights:

Confirmation of processing
Access to personal data
Correction of inaccurate data
Anonymization, blocking, or deletion
Information on consent
Data portability
Deletion of consent-based data
Withdrawal of consent
Filing complaints with ANPD
Objection to processing
Request clarity on automated decisions
Request review of automated decisions

Data may be transferred outside Brazil under legally allowed circumstances.

Further Information for Users in the United States

Includes rights under state privacy laws (California, Virginia, Colorado, etc.):

Right to know
Right to correct
Right to delete
Right to access and portability
Right to opt-out of sale
Right to non-discrimination

Additional rights for residents of specific states are included (California, Virginia, Maryland, etc.).

Additional Information About Processing

Legal Defense

Personal Data may be used in court or legal proceedings.

Specific Information

Additional contextual information may be provided upon request.

System Logs and Maintenance

This Application and third parties may collect system logs containing Personal Data such as IP addresses.

Changes to This Privacy Policy

The Owner reserves the right to modify this policy. Users should check this page frequently.

Definitions and Legal References

Includes definitions for:

How We Can Help You

Request access to your data
Request correction
Request deletion (right to be forgotten)
Request data transfer to another service

Footer

Lake Como App administrated by cod.dest KRRH6B9

Via Gorizia 2, 22070 Luisago, CO, IT

Email: [email protected]

Documents: